A CASE ABOUT OUR NETWORK
A late afternoon we were phoned up by a larger company from Zealand in Denmark.
They ask if we can help them find a rondel for a steel impeller. It must be of type stainless steel 17-4 PH and be heat treated to a hardness class H1075. Our manufacturer was not able to produce it with such short warning as it required to find the material from a steel wholesaler having it on stock. We used our network and got a hint of a small English steel wholesaler, which mainly provides for the offshore industry and for valve manufacturers.
After another phone call we localized raw-goods and the next morning, we had a price on a cut off rondel including heat treatment. Before the end of the day, we sent the order to the supplier and the week after, the customer had his rondel.
“It is important to have a good network” – “our network is your guarantee”